As the Head of AI Integrations & Automation at SerpMatrix, I lead the end-to-end strategy and execution of advanced automation systems — both for our internal operations and for clients looking to modernize and scale their workflows by leveraging agentic workflow platforms like n8n, MCP server technology and custom API integrations .
Key Responsibilities:
- Architected and launched our AI voice agent to follow up instantly with website leads, qualify them through natural conversation, and book appointments autonomously.
- Built scalable, low-latency automations using n8n, Zapier MCP servers, Vapi, HubSpot, and Google Calendar, enabling seamless voice-to-CRM pipelines.
- Developed agentic systems that parse, interpret, and act on customer input in real time — including dynamic calendar logic, session management, and CRM updates.
- Designed custom workflows for clients seeking to eliminate manual work and improve responsiveness, using no-code/low-code platforms like n8n.
- Collaborate directly with clients to analyze, reengineer, and automate their business processes with tailored AI + automation stacks.
- Created logic for transcript parsing and real-time HubSpot updates — including capturing qualified lead data and call-back scenarios with structured output.
Tools & Technologies:
Zapier MCP · Vapi · n8n ·· HubSpot CRM · Google Calendar API · Custom Code Nodes · Voice UX Automation · AI Agent Design